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Refund and Returns Policy

you b you


  • you b you is not responsible for any damage after delivery. In the case of an extreme scenario please email or call our customer service team.
  • you b you can accept any return & exchange only in the case if the product is damaged, wrong delivered, or replacement case and the product will be in an unused/intact/sealable and undamaged condition.
  • The product should be in its original packaging & with the product invoice.
  • Postage & shipping cannot be refunded.
  • Returns & exchange appeal is subject to thorough checking and inspection by you b you Team.
  • Damages due to neglect, improper usage, or wrong application will not be entertaining under the exchange/returns policy.
  • Once the return/exchange request has been accepted, we will process the same within 7 to 21 working days.
  • Coupons are not valid on discounted products.
  • You cannot club any 2 coupons on the same order.
  • Each item can only be exchanged once. No cash refunds are permitted.
  • All products once purchased are non-refundable. In general, an item may be eligible for return within 3 days from the date of successful delivery if it fulfills any of the following conditions:
    • Sold in a physically damaged condition.
    • Has missing parts or accessories.
    • Product packaging not opened, product not used.